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Privacy Policy

Last Updated: February 27, 2026

1. Information We Collect

FurtherMoon collects information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

  • Personal identification information (name, email address, phone number)
  • Account credentials
  • Documents and content you upload for processing
  • Communication data when you contact us

2. Document Processing Data

When you use our Document Conversion and Chart Generation services, we process the following data:

  • Uploaded Documents: Documents you upload for conversion (PDF, Word, PowerPoint, etc.)
  • Generated Content: Converted documents and charts created from your data
  • Processing Metadata: File formats, file sizes, and processing timestamps

Important: We do not use your uploaded documents or their content to train our AI models. Your documents are processed solely for the purpose of providing the requested conversion or generation service.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Document Conversion and Chart Generation services
  • Process your documents and generate the requested outputs
  • Send you technical notices, updates, and support messages
  • Respond to your comments and questions
  • Monitor and analyze service usage to improve performance and reliability
  • Detect and prevent fraud, abuse, or security incidents

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information or document content to third parties without your consent, except as described in this policy. We may share information with:

  • Service providers who perform services on our behalf (e.g., cloud hosting providers)
  • Legal authorities when required by law or to protect our rights
  • Business partners with your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information and uploaded documents against unauthorized access, alteration, disclosure, or destruction. This includes encryption in transit and at rest. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain different types of data as follows:

  • Uploaded Documents: Your original uploaded files are stored only for temporary processing and are deleted shortly after processing is complete. We do not retain your original documents.
  • Generated Outputs: Converted documents and generated content are made available for download during your current session. We may retain these outputs for a limited period to ensure service reliability, but we do not guarantee long-term storage.
  • Account Information: Retained as long as your account is active
  • Usage Logs: Retained for service improvement and security purposes

When we no longer need your information, we will securely delete or anonymize it. You may request deletion of your data at any time by contacting us.

7. Your Rights

You have the right to:

  • Access your personal information
  • Update or correct your personal information
  • Delete your personal information and uploaded documents
  • Object to or restrict certain processing of your information
  • Request a copy of your data in a portable format
  • Request immediate deletion of documents pending processing

8. Cookies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of our services.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this privacy policy, please contact us at contact@furthermoon.com.